Privacy Policy
How Deltarion Project Services & Management Consultancy FZCO collects, uses, protects, and shares personal information across our global operations.
Your Privacy Matters to Us
Deltarion Project Services & Management Consultancy FZCO (“Deltarion”, “we”, “us”, or “our”) is committed to protecting the privacy and security of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you interact with our website, engage our services, or otherwise communicate with us.
We operate in multiple jurisdictions and comply with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, the EU General Data Protection Regulation (GDPR) where applicable, and other relevant local regulations.
By accessing our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect personal information in the following ways:
1.1 Information You Provide Directly
- Contact details — name, company, job title, email address, phone number, and mailing address.
- Business information — the nature of your enquiry, project requirements, and service interest.
- Communications — correspondence with us via email, phone, contact forms, or in-person meetings.
- Contractual information — details required to establish and perform a business relationship.
- Recruitment information — CVs, references, and qualifications submitted for employment or contractor roles.
1.2 Information Collected Automatically
- Technical data — IP address, browser type, device type, operating system, and screen resolution.
- Usage data — pages visited, time spent on pages, links clicked, and referring URLs.
- Cookies and similar technologies — used to remember preferences and analyse website traffic (see Section 8).
1.3 Information from Third Parties
- Business partners, suppliers, and contractors we work with.
- Publicly available professional sources (e.g. LinkedIn, company websites).
- References provided by candidates or business contacts.
How We Use Your Information
We use personal information for the following purposes:
- To respond to enquiries and provide information about our services.
- To prepare proposals, contracts, and project documentation.
- To deliver, manage, and support the services we provide.
- To manage our business relationships with clients, suppliers, and partners.
- To communicate about projects, updates, and administrative matters.
- To comply with legal, regulatory, tax, and contractual obligations.
- To improve our website, services, and operational processes.
- To protect our legal rights and prevent fraud or misuse.
- To consider job applications and manage recruitment.
- To send relevant business communications, where permitted by law.
Where required by law, we rely on one or more lawful bases: your consent, performance of a contract, compliance with a legal obligation, or our legitimate business interests.
How We Share Your Information
Deltarion does not sell personal information. We may share personal information with:
- Employees and affiliates — within the Deltarion group and associate network on a need-to-know basis.
- Service providers — IT, hosting, email, and business support providers bound by confidentiality obligations.
- Clients and project partners — where necessary to deliver services you have requested.
- Professional advisers — legal, accounting, and insurance advisers.
- Regulatory and legal authorities — where required by law, court order, or to protect our rights.
- Successors — in the event of a merger, acquisition, or transfer of business assets.
When we transfer personal information internationally, we take reasonable steps to ensure it receives an adequate level of protection consistent with applicable law.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include access controls, encryption where appropriate, secure networks, and staff confidentiality obligations.
While we take reasonable steps to protect personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to take appropriate precautions when communicating with us.
Data Retention
We retain personal information only as long as necessary to fulfil the purposes for which it was collected, to comply with legal, regulatory, tax, and accounting requirements, to resolve disputes, and to enforce our agreements.
Retention periods vary depending on the type of information and the context in which it was collected. When personal information is no longer required, we securely delete or anonymise it in accordance with applicable laws.
Your Rights
Subject to applicable law, you may have the right to:
- Access — request a copy of the personal information we hold about you.
- Rectification — request correction of inaccurate or incomplete information.
- Erasure — request deletion of personal information, subject to legal retention obligations.
- Restriction — request that we limit how we use your information.
- Objection — object to certain processing activities, including direct marketing.
- Portability — request transfer of your information in a structured, machine-readable format, where applicable.
- Withdraw consent — where processing is based on consent, withdraw it at any time.
- Complaint — lodge a complaint with a competent data protection authority.
To exercise these rights, contact us at info@deltarionfzco.com. We will respond within the timeframe required by applicable law.
Children’s Privacy
Our website and services are intended for business and professional audiences. We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience, remember preferences, and analyse site usage. Cookies are small text files stored on your device.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. Where required by law, we will obtain your consent before setting non-essential cookies.
International Data Transfers
Deltarion operates globally, with offices and personnel in multiple countries. Personal information may be transferred to, stored in, or processed in jurisdictions outside your country of residence, including the United Arab Emirates, Canada, the Netherlands, Belgium, South Sudan, Indonesia, and Malaysia.
Where required, we implement appropriate safeguards for such transfers, including contractual clauses and internal policies designed to protect personal information consistent with applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.
Where changes are material, we will take reasonable steps to notify you in accordance with applicable law.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Registered Office
Deltarion Project Services & Management Consultancy FZCO
1912 Prestoni Building, Jumeirah Lake Towers
Dubai, United Arab Emirates
We’re Here to Help.
If anything in this policy is unclear, or if you’d like to exercise your data rights, reach out to our team directly.